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What to do if my account has been blocked?

Find out the steps to follow if you cannot access your account

Updated over a month ago

If you see a message indicating your account is blocked during login, it means there may have been a violation of SimpleEscort's posting or usage rules. The suspension can be temporary or permanent, depending on the type and severity of the infraction.

If your account is blocked, we invite you to contact our customer support, specifying the email address linked to the account.

Our team is always available to help; you can contact our 24/7 support by writing an email to the dedicated address found in the "Contact" section.

Our team will perform the necessary checks, provide clarification on any violations found, and inform you if unblocking is possible.

Our team of specialists works daily to ensure a safe environment for everyone; for this reason, we cannot tolerate suspicious behaviour or inappropriate ads.

To reduce the risk of future blocks, we suggest you:

  • Carefully consult the site's Terms and Conditions and avoid prohibited behaviours.

  • Publish only content that complies with the guidelines.

  • Use only one personal account.

By following these simple instructions, you can continue to use SimpleEscort correctly and without interruptions.

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